The package problem is growing, so is your opportunity.
Package volume is outpacing property infrastructure and today’s package management models break at scale. These challenges continue to escalate and negatively impact multifamily and student housing properties and residents.
Porterra is the solution!
Removes Burden from Property
Porterra removes the operational burden of package management, allowing property staff to focus on core tasks.
High Resident Satisfaction
Replaces frustrating legacy systems with luxury, resident-centric amenity.
Increased Property Value
Transforms underutilized or vacant on-site space into a value-generating resident service hub, increasing property NOI through rent paid to the property, a share of retail sales, and reduced operational costs.
Scalable Growth
Future-proof, designed to scale.
Competitive Advantage
Offers a comprehensive, resident-friendly, and operationally efficient hub that reduces package-related friction and enhances the overall resident experience.
Sustainability
ESG-friendly solution compared to lockers/offsite alternatives
The Opportunity
SOM ~$2.5B
The Founder
With a deep background in multifamily and student housing and a proven track record of innovation, Suellen understands the challenges owners and operators face and the need for a solution like Porterra. She is well-known for her tenacity and relentless drive to overcome obstacles, which has allowed her to build strong relationships and a robust network within the industry.
As the founder of Porterra, Suellen brings a unique blend of expertise, leadership, and passion to the table. She executes with a clear vision, inspiring those around her to work toward a shared goal of transforming the industry.
Suellen’s ability to connect with key stakeholders will ensure that Porterra does not just meet market needs but leads the charge in delivering impactful solutions.
Suellen McFarling https://www.linkedin.com/in/smcfarling
Let’s transform deliveries into profits—together.
“As an industry, we continue to struggle with package management, it’s consistently one of the largest operational pain points in both multifamily and student housing. Staff burden, safety and liability challenges inherent in traditional approaches are real and costly. Porterra directly addresses these concerns by creating a secure, controlled environment giving residents and operators peace of mind. Porterra is a true game‑changer, it adds value where legacy models simply fall short. I’m genuinely excited about what Porterra brings to our industry. It aligns with operational priorities and makes our communities more attractive.”
Michelle Betchner-Cowan
Senior Managing Director, National Client Services
